Ash Lane

Work directly from operational ambiguity to shipped AI workflows, internal tools, and platform services across Topolo's product ecosystem.

• Mapped messy workflows across CRM, roadmap analysis, documentation, sourcing, media, device operations, and internal delivery into structured AI-assisted systems.
• Built agent and automation patterns around explicit scopes, tool access, human review points, audit trails, and production data boundaries.
• Specified Cloudflare Workers, D1, KV, R2, Queues, Durable Objects, and React/TypeScript architectures for fast iteration and deployable operator tools.
• Translated field feedback into platform contracts across Topolo Auth, CRM, Roadmapper, Nodo MDM, ImpactCanvas, and related shared services.
• Kept implementation close to users by writing runbooks, prompts, docs, UI flows, and acceptance checks alongside the shipped software.

Owned product and automation systems for a vertically integrated food tech stack spanning consumer, operational, and SaaS layers.

• Designed and implemented JustCook SaaS, an end-to-end platform for meal kit operations including orders, inventory, recipes, procurement, routing, reporting, and operational workflows.
• Translated kitchen, logistics, customer-service, and marketing constraints into software and automations that reduced manual effort and operational error.
• Connected campaign, CRM, order, and product data so decisions could move faster across operations, marketing, and delivery teams.
• Shipped customer and internal tools across Flutter, Laravel/Vue, lifecycle messaging, analytics, and decision-support workflows.

Implemented enterprise learning and talent management platforms, bridging client workflows, technical integration, and vendor product constraints.

• Served as the first Cornerstone OnDemand certified solution consultant in the GCC, leading discovery, configuration, integrations, and deployments for major regional clients.
• Owned RFP responses, solution demonstrations, admin training, workflow mapping, and post-launch optimisation for performance, learning, and talent products.
• Converted real-world client usage patterns into vendor enhancement requests, reporting improvements, and operational playbooks.

Brought a product-minded and data-led approach to selling event technology platforms into the Middle East market.

• Drove consultative discovery, tailored demos, workflow mapping, and product-qualified opportunities for enterprise and mid-market event teams.
• Partnered with product, SDR, and implementation teams to turn pipeline signals, customer constraints, and regional requirements into successful deployments.
• Built credibility with both commercial and technical stakeholders by connecting event operations, integrations, reporting, and adoption outcomes.